In an ideal world, every customer would let you if they were unsatisfied with their experience before publicly slandering your business. Unfortunately, that doesn't always happen. 

Not all customers will voice their dissatisfaction directly, and the first a manager might hear of a complaint is when it’s posted as a one-star review on Google or Yelp!

Review Redeemer is the perfect solution to those needing their opinion to be heard while giving your business the opportunity to correct their problem and Turn a NEGATIVE experience into a POSITIVE ONE- our platform engages customers in real time inviting them to provide feedback on their experience. If the feedback is positive, the customer is redirected to submit their review on sites such as Google, Yelp, Facebook, and more.

However, if the feedback is negative, the customer’s comments are forwarded to the manager or business owner for direct attention, allowing them to address the issue privately. With Review Redeemer, businesses can encourage more positive reviews on public sites while giving dissatisfied customers an outlet to share their concerns in private, ultimately enhancing the business's online reputation